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frequently asked questions

General info

about the import process

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GCX is the largest Israeli courier company in Israel.

The company specializes in B2C and B2B courier deliveries and E-commerce in imports and exports, and as a customs broker, it executes the complete operational procedure in deliveries. Including release from customs and delivery to the recipient.

The only company in Israel with an ISO certificate for E-Commerce services, by the Israeli Standards Institute.



Make sure to fill out a full address (including postal code), mobile phone, and email address at the time of purchase

Check in advance whether the purchase includes the payment of taxes in Israel. If not, you should check the rates of fees and taxes in order to avoid delays in releasing the shipment

Packages awaiting for the customer info are stored at the cargo terminal and may accumulate high storage costs. It is recommended to arrange payment / provide ID as soon as possible

For shipments whose value is close to the threshold of the tax exemption ceiling, it is recommended to keep up to date with the currency exchange rate at the Tax Authority's website on the date of the shipment's landing in Israel

Check the personal import guide of the Israel Tax Authority and to prepare in advance with information about the release process, especially in shipments requiring government approval


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